1 reviews | Active since Sept 2016
Premier banking Agents worse than useless
I wrote to Premier banking that used to be my Private banker with Platinum cards and asked them to change my address as I sold my house and moved. I received no reply and they failed to change the address. WQhat can you say to service like this?
Hello Nicholas-heinamann ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello Nicholas-heinamann ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***