MY
M Y

1 reviews | Active since Sept 2011

15 Dec 2016, 07:53

Premier Banking

<p>Unhappy FNB's "Premier" service.</p> <p>Every call I've logged that states a response in "one business day" but that NEVER occurs.</p> <p>I have to constantly follow up on logged calls to try get a response.</p> <p>There doesn't seem to be any point in logging calls with FNB other than to get evidence of logged calls to complain on hellopeter.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Dec 2016, 14:05
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is *** .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)