Premier Banking
<p>Premier Banking has to be the worst banking proposition and the most useless to use or communicate with. Three weeks to deliver a card, unanswered emails. I decided to downgrade back to Gold status and this has either been met with a wall of incompetence or deliberate hindrance to bludgeon me into submission. After being mishandled from one *********** to the next, I eventually ended up at the Premier Complaints Resolution Centre with case no ********** , They are proving t be more *********** than the rest. It looks like the only way to resolve this is move to another bank.</p> <p>If you are thinking to upgrade from Gold to Premier DON'T</p>
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)