1 reviews | Active since Sept 2015
Premier Banking
Service is pathetic to say the least. I have spent more airtime to resolve a query on my account than the actual amount involved. Logged a query on 29|09 and had my card frozen. Spent more than 30 minutes on secure chat which in my opinion is a load of hogwash.first consultant ended the chat and the second consultant was only too eager to fob me off to another department
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)