1 reviews | Active since Jul 2011
PREMIER BANKING
Hi there, I wonder some days if FNB management knows what they employ and if they are fit for office????
I called Premier banking on the 3rd of August to close 2 investments accounts which was done immediately and I got charged a penalty for the one, the lady who did that said to me she will send a request which i dont know where to, checking my account i noticed its still not done. So i called Premier banking this morning to inquire about it just to be told by Craig that i need to chat to the Cash Desk, Rude Nicolette told me that i must be transferred back to the help desk to get help? WHEN WILL I GET MY MONEY??
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Another complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Another complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)