1 reviews | Active since Sept 2011
Premier Bankers / Waiting in long ques
I'm currently in an FNB branch PE. My card temporarily blocked and I tried by all means to unblock it via online but failed due to their system error. I'm a premier client which is supposed have access to bankers now I have to queue in long lines just for them to unblock my card. I called FNB premier call centre and they not sure why online banking is giving errors this so annoying I shouldn't have left Nedbank
Hello oliphantc
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello oliphantc
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***