1 reviews | Active since Mar 2010
Premier Banker tells whole lies and not truths from Management
CEO REFERENCE ********** CRM: ********** ********** 1
Carol Sekgonetso (Premier Banker) clearly stated in her email on
...my role as a Premier Banker is to ensure that our clients receive the maximum value and rewards. I have noticed on your profile that there is an area that you are not receiving the maximum value from Premier. I have seen that you are not making use of the FNB Banking App that much for transactions. And by registering and doing 4 financial transactions per month on your FNB App you will receive 2000 points...
Until today I not receive any of the 2000 points since July 2017
In addition this is 2nd month I am billed RE-DIRECTED FEES of R20.00 for payments and transfers done via the useless FNB App
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)