1 reviews | Active since Mar 2009
Premier banker a waste of time and money
<p>I contacted FNB on Monday to access my funds in a 32 day account, their consultant informed me that a manager will call me by 09:30am on monday to assist me as the agent could not assist, the manager only contacted me yesterday at 17:03, 2 days has passed and yet they still inform me i need to wait for 32 days and not 30 days, Yet i was not called for 2 days, Why must i as a client be Prejudiced because the agent Rebbeca or the Manager did not do their jobs. The manager called me yesterday and promised me a call back today, i have sent 2 requests and still no call back, FNB sucks at every level and every division</p> <p> </p>
Thank you for taking the time to bring this to our attention. We would like to once again apologize for any inconvenience caused.
I have logged another complaint and it has been escalated to Premier banking to contact you and rectify the matter, the reference number for the complaint is 939581.
Kind Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to once again apologize for any inconvenience caused.
I have logged another complaint and it has been escalated to Premier banking to contact you and rectify the matter, the reference number for the complaint is 939581.
Kind Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
