SM
Sunnyboy M
1 reviews | Active since May 2017
23 Dec 2018, 18:14
Premier account
I have requested my cheque account to be downgraded from premier to gold in the week of 6th December to date nothing has been done. When I upgraded my account it took me less than five minutes why is difficult to put it back to gold?
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Replies (1)
FNB (First National Bank)'s replyOfficial
24 Dec 2018, 12:51Good Day Mr Masilela,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
FNB (First National Bank)'s reply24 Dec 2018, 12:51
Official
Good Day Mr Masilela,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***