Prejudiced by Bank - No access to credit !

<p>Good Day </p> <p> </p> <p>I have been a FNB customer for many many years and have had both pleasant and unpleasant experiences with the bank.I used to have a Business and our Business did all its banking with FNB , We chose FNB as a Bank beacuse of the Bank's advanced technological offering like internet banking ewallet and geopayments. </p> <p> </p> <p>A few years ago I had a bout of bad luck when my smart device was ****** - The phone in question was luckily insured and I got an insurance settlement from the bank's insurer and was told that the I no longer had to worry about it - the phone was also removed from my profile so I could no longer see it . </p> <p> </p> <p>This was the last thing I heard from the bank about this but upon applying for an overdraft with the bank I was told that I would not be eligible for an overdraft because there was a prior issue with the bank ( smart device) . </p> <p> </p> <p>I have a few issues with this becuase : </p> <p>The BANK WAS SETTLED by the insurer</p> <p>I was NEVER told that insuring with the bank could negatively influence my credit rating if they settled a claim .</p> <p>I have been with FNB for almost 10 years and have never had issues with my credit rating until now .</p> <p>I have little to no debt and pay all my accounts as and when they fall due .</p> <p>I have never been contacted regarding this issue with my credit card . </p> <p> </p> <p>As a self-employed individual running his own business access to short term finance is the difference between success and failure .</p> <p> </p> <p>Could somebody at the bank please help me with this problem . </p> <p>I need to submit applications with the bank but this , The support consultant at FNB said that I have the following codes on my profile that should not be there as there is no valid reason as to why these are on my profile :</p> <p>DDA07/DDA31/DDA06</p> <p> </p> <p>I expect a quick resolution to this problem </p> <p> </p> <p>Regards </p> <p> </p> <p>Mmuso Nathane </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>