Prejudice Banking Process violation of my right!!!

I’m an FNB Client and I am querying why there is a feature on my Aspire account with the small amounts of my change being “saved on my behalf” against my will and without my knowledge. I’ve enquired about that 3 MONTHS ago as to why it’s a feature and asked the banker via secure chat to remove that as the word “credit” is appearing on all my bank statements without my knowledge or permission!!!!

I do not use OR need credit. Neither have submitted any application for any sort of loan product on this FNB ACCOUNT SO WHY DOES THE WORD CREDIT CONSTANTLY SHOW ON ALL MY STATEMENTS FOR THE LAST 7 months when I’ve not even been utilising any of your credit products and I have never requested to do so. I’ve never had any loan related products at FNB, nor do I have any “bad debt” I’m disturbed by this.

My concern is that it may negatively impact me if I were to ever apply for any credit at a future stage in my life?! PLEASE ASSIST ME IN REMOVING THIS FEATURE. I’ve tried on my own and your app doesn’t allow me to. This is a gross violation of my right to make an informed decision. If this ever does prejudice me in ANY WAY in future I’m going to have to report this issue to the Ombudsman. For now I am seeking your urgent assistance in removing the BYC I NEVER ASKED YOU TO BANK MY CHANGE or to TYPE THE WORD CREDIT ON MY STATEMENTS AS IF I AM IN BAD DEBT. This seems harmless but I’m worried it shows me in a negative light to possible lenders and creditors in future and I’ve been managing my funds properly and don’t see this as a fair process on the part of FNB!!