JD
Jean D

1 reviews | Active since Sept 2020

26 Sept 2020, 17:16

Pregnant and stressed with no help from FNB

Soon going on maternity leave and knowing I won't be paid a full salary, I app**** for an Increase in my credit card limit so that I could use my credit card to pay my rent and debit orders for the 4 months that I would be on maternity leave.

Only for unauthorised withdrawals to be done on my credit card. I opened a ***** case and the account was blocked/frozen. After a couple of weeks I got a new credit card and debit card. The credit card was activated inside the bank but I then blocked it using my app. I have been using my money from my savings account.

So after doing all of that and receiving a new card money is still being taken from my credit card! I reported the ***** on the 2nd of September and to this day I have received no feedback and now money continues to be taken from my account.

I am now 37 weeks pregnant, no full salary, stressed about the arrival of my baby and now I still have to deal with this! I cannot wait to close my accounts with FNB. I'll never recommend them again and I definitely won't be liable for any money taken from my accounts which was not taken by me.

Pathetic!

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Replies (1)
JD
Jean D's update29 Sept 2020, 11:43
Reviewer Update
That's all you guys are good for! Send notifications that a complaint has been logged and you'll contact me shortly. But no one ever contacts me! Yet when you want payment at the end of the month you know how to contact me! I rather go elsewhere