fF
finacc F
1 reviews | Active since Oct 2016
12 Nov 2018, 12:32
Pre approved credit card increase taking how long to process?
How long does it take to process a pre approved credit card limit increase? All documents requested submitted 26 October, told it will take five working days, phoned past week and being told every time matter will be resolved within the next 24 to 48 hours. I'm not enjoying posting here but really?
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Replies (2)
FNB (First National Bank)'s replyOfficial
12 Nov 2018, 13:50Good Day David
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
FNB (First National Bank)'s reply12 Nov 2018, 13:50
Official
Good Day David
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
fF
finacc F's updateReviewer Update
13 Nov 2018, 11:59Matter resolved within one day! Thank you!
fF
finacc F's update13 Nov 2018, 11:59
Reviewer Update
Matter resolved within one day! Thank you!