MM
Mtinkheni M

1 reviews | Active since Oct 2013

09 Oct 2023, 12:28

********* Practices

FNB is really such a pain to deal with. They keep sending me requests via the app with a link to update my sars info and threatening to freeze my account but I have been updating my account for a week now via the link that they have been sharing for a week now yet they continue to send these same messages with no clear message as to what else they need from me. I am currently out of the country so cannot make calls and they are threatening to freeze my account in 2 days, so how do they think I will get by? If that account if frozen it will be the last time they see my money!

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MM
Mtinkheni M's update09 Oct 2023, 12:57
Reviewer Update
FNB treats its customers like prisoners and not paying customers. How are you going to threaten me with freezing my account if i do not update my SARS info when I have been updating info on the link you shared only to now say I must complete a pdf form when I have communicated a million times that I do not have access to a laptop nor can I make calls until 19 october. I am livid!!!!!!!!!!