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nadia V

1 reviews | Active since Aug 2015

02 May 2018, 12:25

Ppfffft what a joke of ban****!!!!!!

if I could give you a minus 5* I would

I can not believe the service I get from FNB I am beyond sick of it. Please explain to me how you managed to cancel my card without my permission and then you still take off my banking fees. I phone into the call center to ask what is going on after been on hold for 18 min and they can even access my account. Now I get told I need to take off work to go to the bank so they can identify me WTH!!!!!!!!!! How dare you cancel my card without my permission and then still charge me for banking I CANT USE!!!!!!!!!! I need someone to phone me to cancel this dam account and give me all the money that is still in my account as well as the banking costs for a account I could not use, so I can get the hell away from this pathetic so called bank....No1 bank my @#$%

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 May 2018, 16:10
Official

Good day Nadia,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

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