1 reviews | Active since Jan 2017
Possible ***** in FNB ***** department
<p>On 27 /11/2016 Ryan moodley contacted me in regards ***** on my account, immodestly I forwarded him all documentation that he required, I was promised that an Investigator would contact me shortly. Throughout December and to date no contact from FNB has been received. I visited the FBN Sandton branch today and assisted by the branch manager who referred me to a consultant , Thapelo Maseko . Thapelo Maseko confirmed that no case was opened by Ryan Moodley. Therefore I am assuming that FNB condone ***** within their business and within that of Old Mutual, I do believe within 24 hours I will be meeting up with the ombudsman should nobody contact me before then.</p> <p> </p> **********
Good day Msr. Sijo
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Msr. Sijo
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***