MM
Mohsin M
1 reviews | Active since Jan 2015
27 Jan 2016, 10:07
POS Terminals
Reference Num:***0 Order Placed For POS Till Rolls On 5-01-2016 Was Told Delivery Will Be Received Within 10 Working Days, When I Follow Up On Delivery Status I Am Told FNB Sincerely Appologises But They Are Running On A Back Log. In All Honesty I Have 2 Terminals In My JHB Branch, We Pay For A Service. <br> What Do I Do When My POS Rolls Run Out?<br> <br> Reference Num:***2 Terminal Number:195466 Was Reported to Be Locked And Is Non Functional With A Security Alert To Contact Maintenance, It's Been More Then 24 Hours And The Machine Still Has Been Unattended to. Shall We Consider Moving Our Business To Another Bank?<br> FNB How Can You Help ME?
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
27 Jan 2016, 10:21Hello sunbeamsteel,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 855919.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 855919.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply27 Jan 2016, 10:21
Official
Hello sunbeamsteel,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 855919.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 855919.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
