porting from fnb to vodacom

on the 9 july 2018 i requested a port from fnb to vodacom.i received first sms stating that port was approved.Then while instore at vodacom i received the pin from vodacom to port which i handed over to consultant and was told i will receive confirmation sms within 24hrs.Fnb immediately deactivated my sim card leaving me in the dark resulting in me getting a spare sim card for communication.After 24hrs nothing happened and was told that my port is pending.To date after numerous comms with both parties,vodacom says fnb needs to release my number,fnb says the number is released and vodacom needs to activate on there side.Both parties are giving me the run around while my im stuck socially and business orientated as my number is still pending.I really dont know what to do as this number is a critical number in my life as ive owned this number for 20years and its pending in the dark. i would really appreciate it if this matter could be resolved as i urgently require this number back.