1 reviews | Active since Jul 2012
Porting from FNB Connect to Vodacom
Hi I have a pre-paid FNB Connect SIM for number *** I want to port my number to VODACOM asap...I went to VODACOM who requested this for me with PIN 23952 that confirmed that I can continue with the request to port onto the Vodacom Network. Then after about 15 min I am supposed to get 2 more SMS's and these I then give to VODACOM. Then my number *** prepaid should be ported to VODACOM. This is not happenining...I am still awaiting my SMS from you. Please assist urgently! Stalling for time will not make me change my mind to remain with FNB CONNECT CELL C, it will only make me tell everyone what bad service I received from you. I am begging you to please assist me...please speed up this process...thank you.
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Your complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Your complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)