NH
Naeem H

1 reviews | Active since Jan 2017

12 Jan 2017, 23:08

Porting from FNB

<p>I am trying to port my number out of FNB to MTN but MTN says FNB will not release my number. I need this sorted out urgently as I am in the process of porting again. I am not at all happy with the service from FNB connect and prices have just sky rocketed from when I ported 4 months ago. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Jan 2017, 08:35
Official

Good Day

Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

Tel number: *** (option one)