1 reviews | Active since Feb 2017
Port
<p>Good day</p> <p> </p> <p>I ported my number on the 9th of February 2017 at the FNB branch Carlswald.I was then told to insert my FNB connect SIM to activate it.Immediately after doing that my handset turned into different colors in chinese writing making funny noises.I cannot use my phone as we speak!!I phoned customer care and no-one could assist.Now i have to take phone in for repairs.!! I'm very dissapointed with the level of service recieved.</p> <p> </p> <p>Regards</p> <p>Palesa</p> <p> ********** 418</p>
Good day Ms. mmope
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. mmope
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***