1 reviews | Active since Feb 2018
Poot customer service
I went to the Taung Mall FNB branch to deposit cash,considering the fact that it was the first time depositing cash into "that" organisation..i went inside the branch to get help like Any deserving customer to avoid future problems concerning the deposit and made sure i accuratelly deposit cash into the right account..Available to help, i then proceded to ask Mr Ntshanngoe mefi for help, looking at me with disgust and lack.of customer service ( like he was personally avoiding to help me) he said i should go outside to seek help from an employee by the name Lemogang, whom also gave me bad attitude and said" i dont help young people" lemogang continued to argue with me infront of other customers in the que. I was very shocked and dissapointed that there are still people who look down at ***s in a such reputable and successfull company whom actively contribute to the economy everywhere including the banking economy. Apparently Mr Ntshanngoe is a branch manager whom at first was supposed to make sure i receive the best customer service experience yet he was the one letting it happen and promoting to his junior staff member,lemogang.
