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Charmaine T
1 reviews | Active since May 2020
22 Feb 2021, 11:39
Poorest service by far
Unfortunately hello Peter, fnb did not respond but the message that was sent is automated response. Fnb its showing each day that they couldn't be bothered by this because the same company that is de*****ing us has a business account with fnb. So to them its all about the money coming in not the Intergrity that comes with the business. To date no call, no e- mail stating anything. That response was for the public image
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Charmaine T's updateReviewer Update
24 Feb 2021, 12:31To be honest hello Peter fnb has been getting away with such, you log a go through the correct steps of rectify a issue with them through the bench level... But your plea will Fallin deaf ears, you log a complain and they sent some ridiculous feedback stating that they will be in communication with you as a client within the next 24-48 hours and to date nothing. Nedbank client complaints department is on top of things, within 24hours of logging a complaint you get a courtesy call advising the process and who will be dealing with the matter while they are getting more info from the relevant department. How do you investigate something when you have don't even have dates of the transactions and your slogan is how can we help you, instead of how can we fool you. I mean the last time I check 2r hours was a day and 48 is two days. It's now a week and no feedback but I know that the Main reason is that the Samd person who is ******** us has a business account with fnb bank and all they are concerned about is the turn around of their finances not the ********** transa that are being done through their own financial institution, talk about honesty if it was one of the other 4banks something would have been done as I know for sure that they would not want they name to be associated with ******** but what do you know fnb does. All things enthic
Account no. ***
Account type. Business cheque
Branch code. 250355
Bank. First national Bank
Account no. ***
Account type. Business cheque
Branch code. 250355
Bank. First national Bank
CT
Charmaine T's update24 Feb 2021, 12:31
Reviewer Update
To be honest hello Peter fnb has been getting away with such, you log a go through the correct steps of rectify a issue with them through the bench level... But your plea will Fallin deaf ears, you log a complain and they sent some ridiculous feedback stating that they will be in communication with you as a client within the next 24-48 hours and to date nothing. Nedbank client complaints department is on top of things, within 24hours of logging a complaint you get a courtesy call advising the process and who will be dealing with the matter while they are getting more info from the relevant department. How do you investigate something when you have don't even have dates of the transactions and your slogan is how can we help you, instead of how can we fool you. I mean the last time I check 2r hours was a day and 48 is two days. It's now a week and no feedback but I know that the Main reason is that the Samd person who is ******** us has a business account with fnb bank and all they are concerned about is the turn around of their finances not the ********** transa that are being done through their own financial institution, talk about honesty if it was one of the other 4banks something would have been done as I know for sure that they would not want they name to be associated with ******** but what do you know fnb does. All things enthic
Account no. ***
Account type. Business cheque
Branch code. 250355
Bank. First national Bank
Account no. ***
Account type. Business cheque
Branch code. 250355
Bank. First national Bank