HR
Hein R
1 reviews | Active since May 2011
16 Nov 2018, 13:50
Poorest of Poor service from.. FNB
I noticed and amount deducted from my FBN account and went to the bank to report it. A ***** case was opened up and I had to cancel and re-order a card. Today I received a letter stating i'm not being refunded because of some stupid reasons. But, the clever people at FNB think I was at Brooklyn carwash when I was actually at work, in MIDRAND! seems that ********* are now operating within the bank and we, the public are paying the price.
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FNB (First National Bank)'s replyOfficial
16 Nov 2018, 14:19Good Day Hein
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
FNB (First National Bank)'s reply16 Nov 2018, 14:19
Official
Good Day Hein
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***