1 reviews | Active since Feb 2017

27 Feb 2017, 14:40

Poor welcome

<p>My recent visit to fnb stanger I told the lady at front I came to order a card. Rudely she said computer offline and that fnb does not send reminder by SMS to inform client. </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Feb 2017, 08:31
Official

Good day Mr. joe-snax

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***