Poor & Unreliable service of great proportions

<p>Over 3 months asking this bank to reverse ******* deduction from account. They partly did it despite their own private banker division completing the the forms.</p> <p>My question, if their own staff can not get things done, where does this leave me on the outside.</p> <p>This bank cliams to be No1 and assume we are fools..... Reference numbers that they give are bunch of lies and silly *******. You try and get hold of their senior management you get a black hole. It wont be long before I switch due to terrible silly service.</p> <p>The CEO is none responsive safe to safe useless as he hides his own email from the same private bankers.</p> <p>For your own investigation check out this reference number RE: ***</p> <p>I have been waiting for more than a week for simple reference number which I told it will take another 40 days (useless bunch).</p> <p>You have my details try and prove me wrong as I have all the information including your refusal to escalate the matter.</p>