Poor treatment to Business clients!

<p>I am hugely disappointed in the service and treatment we have received from FNB. Apparently we qualify of “Premier Banking” but this obviously means a round “nil”. We are FNB business clients and after an amount of roughly almost R6mil has been through their bank account in the last 4 years since we have been clients, not to mention the vehicles we have purchased through Wesbank and the overdraft they offered to us (we didn’t even apply for that one!) we have received extremely shoddy treatment. We app**** for a home loan online two weeks ago and liaised with the consultant at the call centre and sent through all the necessary paperwork. On 12 September 2016 I hadn’t received so much as a call or sms giving us the outcome from FNB so went online and saw the outcome of the home loan application. After FNB quite happy to finance R500k vehicle in 2 hours and another vehicle the following month for business purposes they have the cheek to tell us we cannot afford a home loan as self employed clients!!!!!! This is despicable and clearly a ************** against entrepreneurs not to mention poor poor service from the consultant who didn’t even take the time out to phone us. Poorly done FNB. Very disappointed after all your “How can we help you?” load of *******. We will be looking at other banks for better service and treatment as entrepreneurs.</p>