1 reviews | Active since Sept 2013
Poor treatment for business bankers, poor customer care and credit cards lost in transit
<p>I have been with FNB for years and have a crdit card, personal account and business account and homeloan with the bank. I've been a good customer and low risk and have a really good credit rating. I never have been informed of anything over the years. I actually get more input from Standard bank who I have a small emergency credit card with and that's all. If I ever have to use my credit card I would far rather use blue bean. I've never been informed about how ebucks work and feel their customer service and communication is terrible. It's quite sad that they would rather have their customers use other banks for loans etc</p>
Good Day
Please accept our apologies for the disappointing experience and the unnecessary concern caused. we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 998769
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
Good Day
Please accept our apologies for the disappointing experience and the unnecessary concern caused. we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 998769
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
