1 reviews | Active since Jan 2014
Poor to no customer service
It is impossible to contact FNB help lines, doesn't matter what day or time of day you call. All you get is recorded message telling you they are experiencing higher than normal call volumes.Absolute *******, incompetence more like it or not employing enough people to do the job. Its been like this for months if not years and hasn't improved.
Good Day
Ron,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to FNB Premier banking to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day
Ron,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to FNB Premier banking to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***