Poor systems and card security

<p>I have a business account and have been using FNB for around 3 years now. In this time my cheque account debit card has been comprimised a least 3 times. After the first instance, thought perhaps I was not strict enough with my card iro kee*** my eye constantly on the person swiping. Also took out the best anti virus software out there in the market.</p> <p>However, when it occured again for the 2dn time I knew it was definately not my fault.</p> <p>Now it has happened for a 3rd time where there were 2 unauthorised transactions(1- Walmart.com, 2- Comair). What frustrates me with FNB is that within an hour of becoming aware of the unauthorised transaction, I called the FNB helpline and the person I spoke to sent me the incorrect forms. That particular department then had to send it to the correct department which took additional time. In addition, the funds allocated to these unauthorised transactions are inaccessible to me while FNB are taking their own sweet time to resolve the issues. I am aware that it takes 3-7 days to investigate but this is really not good enough. All my friends who have FNB accounts complain about the same thing which leads me to believe that FNB have very unsecure systems. These unsecure FNB systems means that business people like myself and others waste an inordinate amount of time having to liaise with FNB to correct their mistakes. I am getting so fed up with FNB and considering taking my business elsewhere.</p>