Poor slow Service

On the 20April 2018 i went to make a Deposit at Kagiso mall i proceded with the Deposit but The atm had a technical error just before it could print my reciept.That Reciept is for business purposes so i really need it.On that same day i went to president square to ask if they could assist me,the was a coloured old lyk Gentlement who gave me bad attitude and told me no they cant help me, He dodint even ask me what had happened he assumed i did a Deposit without a slip, then i went home.On the 23 i then decided to go back i found a lady and she told me no she can assist me and told me it takes 5 dayd to get it or if im lucky i can get it im just 3days, nd she told me she would call of which she never did.So i went back on the 2nd May and yet my query hasnt been resolved they promised to email my reciept and call me by the end of Yesturday and till now im waiting.Know my business has stopped just becoz of that same reciept loosing clients, i have lost products please do something about this my contact number is ********** 653 my Name is Palesa Maragelo i made a deposit for R900.00 on the 20th of April I Need this Reciept by end of today actually i neeeded it atleast 2hours ago