Poor & Shocking Service
<p> I write this review on behalf of someone I care about.</p> <p> </p> <p>I cant believe that for the last 6 months the ATM to deposit money has been OUT OF ORDER. </p> <p>And yes there are two ATMs where you can do this type of transaction but when one is constantly broken and it seems that the bank doesnt seem to want to reslove this issue it becomes tiresome waiting in a queue every time I want to deposit money. It seems every time I want to use the bank there is a queue. I dont mind a 5 minute Queue but I have been in queues anywhere from 20 minutes to nearly an hour. </p> <p> </p> <p>Even on the inside on month end is a nightmare. Its constanty waiting and my time is precious I dont have time to sit in an hour queue just to do a deposit or a transaction. </p> <p> </p> <p>I would like to see that at the end of the month if there are 5 tellers that all 5 are open and operating because then I can understand a queue and it will be moving. But when there is only 2 people and I am standing in a queue and you seem to not be interested in your quality of service then FNB has become **** Bank.</p> <p> </p> <p>I would just like FNB in Bayside to pick up their standards and take pride in the work that they do.</p> <p> </p> <p> </p> <p> </p> <p> </p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 925001.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 925001.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
