NS
Nkhangweleni S

1 reviews | Active since Aug 2010

23 Aug 2015, 16:38

POOR SEVICE

Follow up with customers very poor, I have an unresolved query for over a month with FNB Connect, I have a new data contract with them and they are double debited my account and after numerous attempt to get this sorted but they seem not interest to resolve this.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Aug 2015, 08:36
Official
Hello babynkg,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 745847.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***