CB
Calvin B

1 reviews | Active since Jan 2018

19 Nov 2018, 09:59

Poor servise

Its a disgrase that i have to do this fnb sux due the fact they cant read . 3 months later i am still waiting for a response on how to fix what they started . there servies i rate a 0 out of 10

Plus the people on the my banking number are so rood 15 phone calls later and i am tierd of hearing that we will get back to you whats the point of even holding a bank accout with them when they dont live up to there name . Very sad to know you going to loose me as a client .

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Nov 2018, 11:04
Official
Good day Calvin, 

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

Thank you for taking my call earlier. 

As per our telephonic conversation, you have mentioned that a manager was assisting with your complaint and that you would be contacted. 

Regards,

Hello Peter Complaints Team 

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