MM
Mary M

1 reviews | Active since Jul 2018

27 Jul 2018, 07:53

Poor services with no delivery as promised.

I'm so disappointed in their premier cheque account services. They over promise hassle free banking but forgot to include with a whole lot of problems. I had several communication with their agents but instead of solving the challenges i'm encountering. They ended creating more of those. It's no longer "How can we help you but How can we mess you up?

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Jul 2018, 08:48
Official

Good Day Mary Mabela ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to Premier banking to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***