1 reviews | Active since May 2016
Poor services
Good Day
This truly pathetic services from FNB business banking ... I called to open an account and was helped telephonically ... The account Was opened Incorrectly and the agent was hopeless and now I had to come to the branch to get this sorted ... I am now told that the agent did not do tbis correctly and it now has to be closed and rectified due to their errors...
This now ridiculous as the services at the call centre and now being at the branch is really frustrating ... the errors are from your employee and now I am sitting with the hassle of this acc...
Really disappointed with the services and would now instead take my bond as well ...
Your guys are really *********** and created an inconvenience in my life
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***