Poor Services By FNB, very disappointed.

I’m not happy with FNB and their services. I was owing an X amount, I got a discount of certain amount. Then I paid it based on certain terms and conditions which I agreed. The terms and conditions were for me not reapply or reactivate any FNB ACCOUNT, but I keep getting texts from FNB as if the account is active.

I went to the branch the consultant showed me in the screech that an instruction was give for them to close the account on the 1st of July and today is the last day of July.

The account is incurring charges now. Please FNB sort this issue. Whatever I’m owning you I paid everything all the accounts I have settlement letters. I need this accounts closed.

I even email on FNB Staff named Sonia she advised that it will be closed in few days now it’s over 4 weeks. Haikhona FNB!!!