Poor Services

I would definitely not recommend using FNB . Have honestly had the worst experience with them. From requesting that my account be downgraded from Primier to gold, to having both accounts being added instead, to being sent incorrect communication saying i was receiving a gold credit card then got a primier card and ON TOP OF THAT, still was charged for the primier card which i requested be downgraded in the first place, as well as being charged for the Gold credit card

I still have not received the gold credit or debit card and am stuck with a Primier one which i did not request. I tried raising this on their secure chat and just get ushered between consultants saying i must got to primier, then gold, then back to primier and so it goes

Seriously poor service and management