EM
Everton M
1 reviews | Active since Feb 2019
20 Feb 2019, 15:25
Poor Services
So I recently opened a new account with FNB and getting online banking to work was a mission. I called 3 consultant agencies who where not keen on helping much. Let alone the online secured chat didn't seem to help other. With every call you have to go through many steps to speak to a consultant. The red-tape is simply not worth it. Think I will go back to Standard Bank
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
20 Feb 2019, 16:23Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s reply20 Feb 2019, 16:23
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
