Poor Services

Good day,

Regarding the following Reference Number: ********** NF

This ***** case was reported to FNB on the 02/08/2018 and up until today(11/10/2018) I haven't received any proper feedback, just empty promises, almost 3 months after I reported the matter but nothing,

You know I'm so dissapointed in the way you handle this matter and I won't think twice to move back to Capitec Bank because atleast they care about their customers, they are willing to go the extra mile and they make sure queries/complaints are attended to efficiently,

Why can't you(FNB) do it,

Maybe this person that de*****ed me is long gone with my money, but you don't care because I'm just another customer,

I'm sorry to say this but your services are poor and you are useless when it comes to service delivery and customer services,

I'm putting this complaint o Hello Peter in order for people to see what kind of services FNB delivers to their customers.