1 reviews | Active since Dec 2014
Poor Services
Hi, I`m so dissapointed in the way FNB ***** department is handling my case that was reported to them on the 02/08/2018, up until today(20/08/2018) no one from the ***** department has contacted me; but I was informed that I will get feedback within 5 working days, its been 3 weeks and I heard nothing yet. Is this how FNB treat their customers?????
Good day Johan,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Premier Resolution Centre who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Johan,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Premier Resolution Centre who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)