Poor service with business registration /CIPC

This was my last email to FNB business desk, after almost a month tying to sort out my registration.

I Have still not received any response from FNB since I app**** for my new business registration!!! This is unacceptable, and poor Customer relations.

I demand that someone get back to me in this regard, as I have paid money to FNB to use your services that you are advertising of a 10 day turn around time. This is absolute nonsense and false advertising.

This is causing a great lost of income as I am loosing clients and contracts. I have also spend allot of money calling the call center just to get a different story each time.

Every time it is about my documents NOT received, but the person on the other side confirms every time that he/she received it, just so the next day the new agent then can't find it.

Please refer to my above mail trail, and also the recordings you have of every single call I have made, and please give me a solid answer of when my business will be registered. I expect you to treat the above as URGENT..

After this mail and another day later, again I phoned the call center and was promised that I will get response from the agent in max time of 2 hours, and yet again the day has ended and still nothing.

This service given to a customer that has been with them for years, DISGUSTING!!!