Poor Service. Which is normal for them.

It seems like the only way to get FNB to do something is to write a bad review of them. It is extremely frustrating trying to get this done. I opened an FNBy account which was linked to my name. The account was opened without any problem and received my card, but for some reason a hold was put on the account. I was told that i needed to send additional documentation through to a different email address, which I did. Still nothing. I phoned them again to find out what was the delay and got told it will be done on that day. Guess what? Still nothing. I phoned again and was told I must send the documents to the private banker as well. What poor service is that. Not only the time wasted phoning them but I must be the one to remind them to do their jobs??