POOR SERVICE TO A CLIENT

IAM WRITING THIS REVIEW FEELING VERY MUCH DISAPPOINTED IN THE MANNER THAT FNB HAS CONDUCTED THE WHOLE SITUATION OF MY SISTER WHO WAS RECRUTIED BY ME TO JOIN THIS BANK AS I CONSIDERED IT AS THE BESET SERVING BANK. SHE WENT TO THEM BECAUSE SHE NEEDED SETTLEMENT LETTER THE RUN AROUND THAT THEY HAVE CAUSED HER ITS BEEN THE 7TH DAY NO SETTELEMENT LETTER AND SHE NEEDED IT DESPARATELY TO PAY ALL HER DEBTS. INSTEAD SHE GOT A VERY RUDE MANAGER IN WOODMEAD BRANCH WHO TALK TO HER AS IF SHE IS STUPID. MY LOYALTY WITH THIS BANK IS SHAKEN WHY MUS T YOU BEHAVE LIKE THIS IF A CLIENT WANT TO PAY OFF WHAT SHE IS OWING YOU. FNB IS NO LONGER A BAMK OF CHOICE THEIR NOW SUBSTANDARD SERVICE IS A BIG RED FLAG,TILL NOW ITS THE 8TH DAY MY SISTER IS STILL WAITING FOR SETTELEMENT LETTER.. PLEASE PULL UP YOUE SOCKS AND DO BETTER BEFORE YOU LOOSE MOST OF YOUR CLIENTS.