NM
Ntombi M
1 reviews | Active since Feb 2021
17 Oct 2022, 12:20
poor service SOF
i have been trying to sort out my account, but your SOF staff is rude and will not assit - they place me on hold for more than 10 minutes, while i can hear her from the backgroung she hung up the call. im urtely dissapointed from treatment of a bank who carry themselves of high service and cannot even assist!!!
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FNB (First National Bank)'s replyOfficial
17 Oct 2022, 13:27Good Day Ms Lilian N Mthembu
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF.
For further request, you can email us on the below email address:
Email address: *** Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF.
For further request, you can email us on the below email address:
Email address: *** Regards,
Hello Peter Complaints Team
Best regards,
FNB (First National Bank)'s reply17 Oct 2022, 13:27
Official
Good Day Ms Lilian N Mthembu
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF.
For further request, you can email us on the below email address:
Email address: *** Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF.
For further request, you can email us on the below email address:
Email address: *** Regards,
Hello Peter Complaints Team
Best regards,