MA
Marco A
1 reviews | Active since Oct 2019
14 Oct 2019, 10:41
Poor Service Smart Housing loans -Sorry no service sounds better
Contacted FNB Smart Housing loans regarding my Smart Housing loan on the following numbers *** and *** for the past two weeks with no success.Tried the self service option also and left a message with no success.Sent a email to *** and nobody rep****.Went to our local branch in Malmesbury and they could not help me and just refered me to contact them on the 2 mentioned numbers This is realy pathetic as i was thinking to move all my accounts to FNB from my current bank of 20 years ,but i think i must realy reconsider that.
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FNB (First National Bank)'s replyOfficial
14 Oct 2019, 11:32Good day Marco Abrahams,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply14 Oct 2019, 11:32
Official
Good day Marco Abrahams,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***