Poor service - Shimane Diseko and Kedibone Tsherana, complaints department

<p>What is the point of having a complaints department, which is just as useful as the departments causing these complaints?</p> <p> </p> <p>Five calls, 4 hours on these calls later and still no one has bothered to provide feedback or attempted to deal with my call recording request. All you get is your call disconnected after length discussion and the now famous "We cannot assist on X" lines.</p> <p> </p> <p>It seems to be a competition of who can seem more *********** everytime I interact with you lot.</p>