1 reviews | Active since Aug 2017
Poor service response
I had app**** for an FNB Credit Card however it's been three full weeks and there's no feedback or support. I've called in a number of time and they've continually asked me for documentation that I've sent in my personal capacity as well as through the FNB branch. I've received multiple automatic responses only but no contact from a consultant at FNB advising of exactly what is going on with the application.
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)