1 reviews | Active since Jul 2017
Poor service regarding credit card delivery
<p>Good Day</p> <p> </p> <p>It is with great displeasure that I am writing this today but I am honestly fed up with the services provided by the FNB credit card team. This is officially going for the fourth week and I have still not received my card. I have laid a complaint about a week and a half ago but still, nothing. Not having my credit card has affected my financial situation very seriously as I will need to use my card for certain business ventures.</p> <p> </p> <p>I am totally appauled to be a part of an FNB that treats their customer's this pooryly. I have advised them when laying the complain that I am unreachable via cellphone during the week as my work environment does not allow such. Today marks my third time advising that I can communicate via email better than via cellphone and I am still getting questioned as to whether I responded .</p> <p> </p> <p>This needs to be sorted out.</p> <p> </p> <p>Thank you</p>
Good Day
I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: ***
Good Day
I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: ***
