POOR SERVICE RECIEVED

<p>On the 4th Juky 2016, I approached FNB BANK situated at Carmichael street Ventersdorp, to request a service. I carried my ID, plus proof of residence, cash as well as a money-gram code number to honor the money-gram, FNB refused any pay out.</p> <p>I was forced to spend more than 3 hours on their premises, having been misdirected from pone counter to the next, eventually consulting with the branch manager in perosn.</p> <p>That gentleman, with his attitude of ultr-superity assured me that it is, definitely against the law for him to help me, since my eye-sight is so poor, that I am not able to read.</p> <p>The money-gram had to be reversed back to my daughter living in portugal.</p> <p>How can FNB BANK help me? I really dont know</p> <p>What can I tell my friends about their service?</p> <p>Please advise</p>